Spa Front Desk Receptionist

Nature Landscapes Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A hospitality company in Singapore is seeking a receptionist to welcome guests, manage bookings, and handle administrative tasks. The ideal candidate has a diploma and previous customer service experience, along with strong communication and organizational skills. This role emphasizes creating a positive first impression and ensuring guest satisfaction.

Qualifications

• Previous customer service experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Welcome guests warmly and create a positive first impression.
• Manage bookings efficiently and maximize occupancy.
• Handle paperwork and payments accurately.
• Maintain records and keep the reception area organized.
• Address concerns and ensure satisfaction.
• Monitor cleanliness and maintenance.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Diploma or equivalent

Job description

Responsibilities

• Greeting Guests: Welcome guests warmly and create a positive first impression.


• Appointment Scheduling: Manage bookings efficiently and maximize occupancy.


• Check-In/Check-Out: Handle paperwork and payments accurately.


• Administrative Tasks: Maintain records and keep the reception area organized.


• Client Assistance: Address concerns and ensure satisfaction.


• Facility Upkeep: Monitor cleanliness and maintenance.

Qualifications

• Diploma or equivalent.


• Previous customer service experience preferred.


• Strong communication and organizational skills.

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