Spa Concierge & Guest Experience Associate

The Ritz-Carlton Hotel Company, L.L.C.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

The Ritz-Carlton Spa in Marina Bay, Singapore is seeking a non-management Spa Associate to provide guest orientation, assist with amenities, escort guests to treatment rooms, and maintain cleanliness across spa areas. You will stock and secure supplies, follow safety procedures, and uphold the Gold Standards of Ritz-Carlton in service and appearance.

Responsibilities include responding to guest questions about property amenities, ensuring professional communication, and supporting teammates to

Qualifications

• Education required: High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Provide general spa orientation to guests, such as location and use of locker rooms, lounge areas, and hospitality stations.
• Escort guests to and from treatment rooms.
• Check schedule updates and maintain cleanliness of workstations, treatment rooms, locker rooms and lounge areas.
• Stock towels, linens, supplies, and amenities; secure supplies at end of shift.
• Report accidents or unsafe conditions to manager and comply with company policies.

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton Spa in Marina Bay, Singapore is seeking a non-management Spa Associate to provide guest orientation, assist with amenities, escort guests to treatment rooms, and maintain cleanliness across spa areas. You will stock and secure supplies, follow safety procedures, and uphold the Gold Standards of Ritz-Carlton in service and appearance.

Responsibilities include responding to guest questions about property amenities, ensuring professional communication, and supporting teammates to