Solutions Engineer (ASEAN)

Censys; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading cybersecurity firm in Singapore is seeking a Solutions Engineer to work with prospects and provide in-depth technical support. The ideal candidate will have a strong technical and consulting background, with excellent problem-solving skills. Responsibilities include driving sales discovery, designing solutions, and ensuring customer satisfaction post-purchase. This role is crucial in a fast-paced startup environment.

Qualifications

• Technical and consulting services background.
• Ability to assess prospects' needs quickly.
• Strong communication skills.

Responsibilities

• Drive sales discovery, design solutions for customers.
• Provide in-depth product demos and technical briefings.
• Collaborate with the sales team to solve critical problems.
• Communicate with customers post-purchase to ensure satisfaction.

Skills

Problem-solving

Customer orientation

Technical expertise

Consulting background

Security knowledge

Job description

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary

We’re looking for a Solutions Engineer in Singapore who can technically assist and enable our prospects. As a Solutions Engineer, you’ll be a product expert, who loves solving problems and is customer oriented. In this role, you’ll be responsible for working with prospects across a variety of industries and a variety of tools to better understand their workflows. You will position the value of Censys solutions against a highly competitive landscape, prove the technology with prospects and achieve technical wins by showing how Censys adds value to their organization. As a SE at Censys, you will be involved in all phases of a sales opportunity from discovery to close!

As the ideal candidate, you have both a technical and consulting services background that enables you to quickly assess and offer value to Censys’s prospects. We’re looking for someone who is curious, loves to learn, empathizes with the security practitioner, and who is excited by a fast‑paced startup environment.

Responsibilities

• Drive the sales discovery process, helping design solutions that align to their key objectives and technical requirements
• Design and present in-depth product demonstrations and technical briefings
• Provide security leaders with best practices to maximize usage of the Censys Search and Exposure Management products
• Drive success with the prospect’s validation of Censys technology and products

Proof of Concept Implementation

• You will help prospects deploy, test, troubleshoot, and advise on Censys supported integrations to prove Censys technology.
• You will provide analysis of Censys solutions against incumbent or competitive solutions to highlight the value for the prospect.
• Maintain up-to-date technical and functional knowledge of the Censys products
• You will serve as a customer advocate in influencing product roadmap and improvements
• Cross-functional collaboration:
• Partner with the Censys sales org to drive multi‑stakeholder deal cycles to solve mission‑critical problems
• Work closely with the Sales, Customer Success, Product, and Engineering organizations to provide a world‑class customer experience
• Other duties as assigned

Customer Success

• Communicate with customers after purchase
• Maintain a cadence of communication
• Collect feedback, FR’s and generally ensure their comfort and understanding of the Censys solution(s)

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