Solutions Architect

Thrive; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Solutions Architect to join their sales team. The role involves leading technical discussions, providing expertise in cybersecurity and cloud services, and creating client solutions. The ideal candidate has over 5 years of experience working in a Managed Services environment and possesses strong communication skills. This position requires a collaborative approach to work and is based in the Singapore office for 3 days a week.

Qualifications

• Experience in a Solutions Architect role, collaborating with clients.
• 5+ years of designing and implementing infrastructure solutions.
• Excellent communication and customer service skills.

Responsibilities

• Partner with sales team and lead technical presales discussions.
• Provide subject matter expertise in cloud and IT management.
• Create technical documentation and client presentations.
• Participate in seminars, tradeshows, and training.
• Keep up to date on emerging technologies and attain certifications.
• Interface with internal teams to improve products and services.
• Provide ongoing product training to sales organization.

Skills

Experience working at a Managed/Cloud Service Provider

5+ years’ experience with infrastructure solutions

Excellent communication skills

Customer service skills

Ability to convey technical information

Tools

Microsoft 365

Cyber Security Solutions

VMware

Hyper-V

Windows

Linux

Hybrid Cloud Services

Networking

Disaster Recovery

Backup Solutions

Job description

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer‑centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look‑out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

The Solutions Architect is a key member of the new client acquisition team and assists the Thrive Sales organization in driving new revenue opportunities through direct interaction with prospective clients to identify their business and technical challenges, and build consultative, solution‑based designs and proposals.

Responsibilities

• Partner with the Thrive Sales team and lead technical presales discussion and activities with prospective Thrive clients. Acting as the Technical and Trusted Advisor, the Solutions Architect will help identify client business and technical needs and propose solutions with the appropriate Thrive products and services
• Provide subject matter expertise and guidance related to Private, Public, and Hybrid Cloud, Cyber Security, Disaster Recovery, networking, and IT management to the Thrive Sales team and to prospective clients
• Create technical documentation, diagrams, client facing technical presentations, Statements of Work, and provide technical responses for RFP/RFI’s
• Participate in customer‑focused seminars, tradeshows, events, presentations, technology roadmap reviews and training
• Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate
• Interface with internal teams, providing input to constantly improve our products and services that add value for our clients
• Provide ongoing product and technology training to the Thrive direct sales organization and channel partners

Qualifications

• Experience working at a Managed/Cloud Service Provider in a Solutions Architect or comparable role, collaborating with clients, and working alongside the sales team
• 5+ years’ experience with the design and implementation of a broad range of infrastructure solutions, such as:
  • Microsoft 365
  • Cyber Security Solutions (MDR/EDR/Vulnerability Scanning/Etc.)
  • VMware/Hyper‑V
  • Windows / Linux
  • Hybrid Cloud Services (Private, Azure, AWS, Google, etc.)
  • Networking
  • Disaster Recovery
  • Backup Solutions
• Excellent communication skills and customer service skills
• Ability to articulate technical information and convey to a broad audience

This role will be based from our Singapore office 3 days per week