Solution & Field Application Engineer APAC

Casambi; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking a professional with expertise in lighting control systems to validate products, provide application support, and conduct training sessions. The ideal candidate should have 3–5 years of experience in field applications and technical training. Strong knowledge of lighting protocols and strong communication skills are essential. The position entails both on-site and remote support, contributing to system setup and troubleshooting while ensuring high project quality.

Qualifications

• Must have experience in lighting control systems and field applications.
• Proficiency in providing hands-on demonstrations of lighting control systems.
• 5-7 years of expertise in lighting and controls such as DALI or KNX is preferred.

Responsibilities

• Validate and test Casambi Ready Product for the market.
• Provide application support and training in English and Mandarin.
• Conduct site evaluations and system checks.

Skills

Knowledge of lighting control protocols

Bluetooth® Mesh networks

DALI and DMX protocols

On-site troubleshooting and commissioning

Communication skills

Stakeholder management

Customer-focused mindset

Education

Certification in electrical engineering or related discipline

3–5 years in lighting control systems

Tools

PowerPoint

Excel

CRM systems

Job description

Casambi, The leading wireless control technology for lighting control and more.

As an Open Ecosystem control software, Casambi provide a global recognized platform for the lighting Industry to join the world of controls without the need to develop and maintain an engineering department on their own. In approaching the market today, the technology later is matured with a good market outreach of the brand. Part of the next phase of business growth, the Organization is looking to expand node adoption by providing relevant solution and application support in the market with this new position.

Job Description

• To validate and test the function of selected Casambi Ready Product (CRP) for designated market and solution.
• To provide application note and application support for the solution to the partners.
• Able to provide both online and offline training in both English and Mandarin.
• To be the contact support person for Casambi Solution Project application.
• Provideon-site and remote supportfor system setup, commissioning, and troubleshooting of Casambi networks.
• Conductsite evaluations, system checks, and post-installation reviews to ensure project quality and stability.
• Identify and document recurring field issues for escalation to Casambi’s global supportor R&D teams.

Cross-functional Collaboration

• Taking the lead from Sales team and Casambi Solution Sales to develop and test solution application.
• Work closely with the support team to ensure consistent delivery of Casambi System.
• Provide feedback and insights from field experience to improve product feature and function.
• Represent Casambi at technical events, exhibitions, and customer demonstrations where appropriate.

Education & Experience

• Certification in electrical engineering, lighting technology, or a related technical discipline.
• 3–5 years of experience in lighting control systems, field applications, or commissioning roles.
• Prior experience conducting technical training or customer workshops is highly desirable.
• Proficient in providing hands‑on demonstrations and explaining technical and functional details of lighting control systems.
• Proven 5-7 years of technical expertise and experience in lighting and lighting controls such as DALI, KNX or DMX is a big plus.
• Prior working experience with electrical contractors and system integrators is a plus.

Technical Skills

• Strong knowledge of lighting control protocols, Bluetooth® Mesh networks, DALI, and DMX protocols.
• Familiarity with lighting fixture integration, drivers, sensors, and control devices.
• Competence in on‑site troubleshooting and commissioning of lighting control systems.
• Proficiency in standard digital tools such as PowerPoint, Excel, and CRM systems.

Soft Skills

• Excellent verbal and written communication skills.
• Excellent stake holder management for project execution and on‑site progress update and communication.
• Strong interpersonal skills with a customer‑focused, solution‑oriented mindset.
• Ability to deliver engaging technical training and manage diverse audiences.
• Self‑driven, detail‑oriented, and capable of working independently and within regional teams.
• Willingness to travel within the APAC region (approx. 20–30%).