Software SDLC Process Analyst

SOLDERFIELD RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned resources company in Singapore is seeking a Senior Process Analyst to manage and govern SDM resources including process documents and intranet pages. Candidates should have 6 to 10 years of experience, strong communication skills, and a background in process documentation. The role requires proficiency in MS Visio, MS Word, and JIRA. Competitive compensation and growth opportunities offered.

Qualifications

• Overall experience of 6 to 10 years in professional organisations.
• 3-5 years of experience in Process Documentation, Assurance, or similar areas.
• Experience in Communications, PMO or similar roles.

Responsibilities

• Manage and govern the SDM Intranet page including updates.
• Manage and govern SDM Process Documents and Templates.
• Assist in Process Improvement and initiatives.

Skills

Excellent written and verbal communications

Ability to interact with various levels of stakeholders

Excellent MS Visio, MS Word and PPT Skills

Extreme attention to detail

Ability to multitask

Tools

MS Visio

MS Word

PPT

Confluence

JIRA

Job description

Responsibilities

SDM team is part of the Change and Process Management team within Group Banking Technology and is responsible for managing and governance of the end to end SDM Framework and Process and also to drive the Agile adoption and practises across GTO.

As a Senior Process Analyst you will be working closely with the SDM Lead and the Agile Adoption Lead on Documenting, updating, managing and housekeeping SDM resources like Process Documents, Intranet pages, Confluence Pages, Templates etc.

• Manage and govern the SDM Intranet page including making changes, enhancements and updates as required
• Manage and govern the SDM Process Documents including making changes, enhancements and updates as required
• Manage and govern the SDM Process Templates (PPT, Word, Excel, Confluence and others) including making changes, enhancements and updates as required
• Work closely with the SDM and Agile Adoption Lead to manage the monthly SDM Working Group cadence including Agenda, Attendance, Minutes, Actions, Follow Ups etc
• Assist the SDM and Agile Adoption lead in Process Improvement and other initiatives
• Independently manage the regular review, housekeeping and archival of all SDM Resources including Process Documents, Intranet Pages and others.

Skills

• Excellent written and verbal communications.
• Ability to interact with various levels of stakeholders including heads of departments
• Excellent MS Visio, MS Word and PPT Skills
• Extreme attention to detail and ability to work with minimal supervision
• Ability to multitask and manage conflicting priorities

Experience

• Overall experience of 6 to 10 years in professional organisations
• 3- 5 years of experience in Process Documentation, Assurance, or similar areas.
• Experience in Communications, PMO or similar roles in IT. Hands on experience in SDLC processes will be a plus
• Experience creating Process Documents using MS Word, MS Visio, PPT etc.
• Experience working on Confluence, JIRA and other tools will be an added advantage
• Experience in using AI tools to solve problems and automate processes would be an added advantage