Software Engineer (Salesforce), Government Digital Transformation

GOVERNMENT TECHNOLOGY AGENCY; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A government agency in Singapore is looking for a Salesforce Developer with a minimum of 5 years of experience, especially in Service Cloud. The role involves collaborating with various stakeholders, developing Apex classes, and integrating systems using Salesforce APIs. The ideal candidate will hold a Salesforce Platform Developer certification and possess strong problem-solving skills. This position offers a flexible work environment and is part of Singapore's Smart Nation initiatives.

Benefits

Flexible work arrangements

Market-competitive suite of perks

Qualifications

• Minimum of 5 years of Salesforce development experience, especially with Service Cloud.
• Hands-on configuration experience in administration setup.
• Ability to work independently with good problem-solving skills.

Responsibilities

• Collaborate with stakeholders to validate business requirements.
• Develop Apex classes & triggers for business needs.
• Use Salesforce APIs for integration with 3rd party systems.

Skills

Apex development

Visualforce page development

Lightning components development

3rd party API integrations

Data migration

Education

Salesforce Platform Developer certification

Job description

What the Role is

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on:

Work within an agile development team at the Ministry of Social Development & Family (MSF) to modernise and develop the SSNet (Social Service Net) system. This may include:

• Collaborating with stakeholders to validate business requirements
• Developing Apex classes & triggers to support business needs and custom user interface development
• Using Salesforce APIs to integrate with 3rd party systems and integrate with WoG components/services
• Adhering to Salesforce best practices with proper documentation

What we are looking for:

Development/Customization Experience

• Apex development
• Visualforce page development
• Lighting components development
• Experience in 3rd party API integrations
• Experience with data migration through other CRM eg. data loader

Configuration Experience

• Hands‑on configuration experience in administration setup, eg., managing org, users, profiles, roles, security controls, data & support processes configuration
• Experience in designing custom objects, custom fields, picklists, page layout, workflow, approval processes, validation rules & flow
• Experience in report & dashboard configuration
• Experience with OmniStudio & Omniscript will be a bonus

• Able to work independently
• Good problem solving skills and able to provide optimal solutions
• Ability to communicate effectively with customers/business stakeholders and provide consultation on Salesforce solutions
• Certified Salesforce Platform Developer
• Minimum of 5 years of Salesforce development experience, especially with Service Cloud

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers