Software Engineer (Application Support/ Java Backend/ Central/ Permanent Role)

CAREERALLY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology firm in Singapore is looking for a Software Engineer (Application Support) to provide Level 2 support for application issues. The role requires a Bachelor's degree in Computer Science and at least 3 years of experience in Java and related technologies. Candidates should be familiar with SDLC and able to work in a 24/7 shift pattern. Interested applicants can apply via email.

Benefits

Attractive Bonus

Benefits

Qualifications

• Minimum of 3 years of hands-on experience with Java, J2EE/JEE, Oracle, SQL/PLSQL.
• Solid understanding of the Software Development Life Cycle (SDLC).
• Able to work with a 24/7 work shift pattern.

Responsibilities

• Responsible for Level 2 support for application issues.
• Investigate and resolve application issues reported by users.
• Conduct root cause analysis and prevent recurrence of issues.
• Collaborate with teams for complex issues.
• Participate in application enhancements, documentation, and testing.

Skills

Java

J2EE/JEE

Oracle

SQL/PLSQL

RESTful

Unix shell scripting

AWS services (CloudWatch, S3, RDS, EKS)

Education

Bachelor’s Degree in Computer Science or related

Tools

Spring frameworks (4.x / 5.x / 6.x)

Spring Boot

RedHat Ansible

Job description

Overview

Software Engineer (Application Support/ Java Backend/ Central/ Permanent Role)

Location: Central Area

Attractive Bonus & Benefits

Permanent Role

Responsibilities

• Responsible for Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements, handle incident tickets from initiation to closure.
• Investigate, troubleshoot, and resolve application issues reported by users, ensuring minimal disruption to operations.
• Conduct root cause analysis and post-incident reviews to prevent recurrence of issues.
• Collaborate with Developers and Infrastructure teams for complex issues.
• Escalate unresolved or critical incidents to higher-level support teams and follow through to resolution.
• Able to perform well under pressure and manage tasks within tight SLAs
• Report status and progress to technical lead/manager regularly.
• Participate in application enhancements, documentation, and testing.
• Support testing efforts in development and testing environments.
• Support industry, regulatory, and security testing (e.g., VAPT, APT, APIPT).
• Assist in deploying applications to test and production environments.
• Perform 24x7 standby duty on a rotational basis.

Requirements

• Bachelor’s Degree in computer science/ Computer Engineering or related certifications.
• Minimum of 3 years of hands-on experience with Java, J2EE/JEE, Oracle, SQL/PLSQL, RESTful and etc will be advantageous.
• Solid understanding of the Software Development Life Cycle (SDLC)
• Familiarity with Spring frameworks (4.x / 5.x / 6.x), Spring Boot, Unix shell scripting, RedHat Ansible, and experience with AWS services (CloudWatch, S3, RDS, EKS) is a plus.
• Able to work with 24/7 work shift pattern (standby duty).

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [e-mail]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948