Software Engineer

PEOPLE PROFILERS (SERVICES) PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A recruitment firm in Singapore is seeking an experienced IT Services Manager to oversee daily operations, manage vendors, and drive improvements. The ideal candidate has 5-8 years in application support, particularly with Java and .NET, and possesses strong analytical, communication, and organizational skills. A background in government systems analysis is a plus. This role requires adaptability and sound knowledge of various IT infrastructures.

Qualifications

• Minimum 5–8 years experience in application production support on Java and .NET applications.
• Experience with Unix and Windows operating environments.
• Knowledge of web languages like HTML/CSS, JavaScript.

Responsibilities

• Manage and direct day-to-day operations of IT services.
• Oversee outsourced vendors and in-house contractors.
• Improve performance of IT services continuously.

Skills

Application production support

Incident management

Problem management

Root cause analysis

Communication skills

Education

Bachelor or higher Degree in IT

Tools

.NET Core

Java

Oracle

Microsoft SQL

IIS

WebSphere Application Server

Job description

Key Responsibilities

• Manage and direct the day-to-day operations of IT services
• Manage outsourced vendors and in‑housed contractors to meet the delivery and operation needs of IT services
• Manage change request, service request and production support issues and ensure service levels are met
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post‑production issues and identify root cause and work with vendors on preventive measures
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications
• Measure, monitor and continuously improve performances of IT service

The Talent

• Bachelor or higher Degree in IT or equivalent
• At least 5‑8 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript)
• Experience with .NET Core
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
• Prior experience working as a Systems Analyst for a Government organization will be a big plus
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
• Possess strong information acquisition, analytical and problem solving skills
• Good organization skills and able to work with minimal supervision in a rapidly changing environment

We regret that only shortlisted candidates will be notified.