Software Engineer

People Profilers; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading IT services firm in Singapore is seeking an experienced IT Services Manager to oversee day-to-day operations and production support for Java and .NET applications. The ideal candidate should have a Bachelor's degree in IT and 5-8 years of relevant experience. Strong analytical skills and the ability to collaborate with various stakeholders are essential. This position is pivotal for ensuring the quality and reliability of IT services.

Qualifications

• 5-8 years of relevant experience in application production support on Java and .NET applications.
• Experience in incident management, problem management, and root cause analysis.
• Strong communication and analytical skills.

Responsibilities

• Manage day-to-day operations of IT services.
• Oversee outsourced vendors and contractors.
• Ensure service levels for production support issues are met.

Skills

Application production support

Java

.NET

SDLC understanding

Communication skills

Analytical skills

Education

Bachelor or higher Degree in IT or equivalent

Tools

Oracle

Microsoft SQL

IIS

WebSphere Application Server

Job description

Key Responsibilities

• Manage and direct the day-to-day operations of IT services
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services
• Manage change request, service request and production support issues and ensure service levels are met
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications
• Measure, monitor and continuously improve performances of IT service

The Talent

• Bachelor or higher Degree in IT or equivalent
• At least 5-8 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript)
• Experience with .NET Core
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
• Prior experience working as a Systems Analyst for a Government organization will be a big plus
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
• Possess strong information acquisition, analytical and problem solving skills
• Good organization skills and able to work with minimal supervision in a rapidly changing environment

We regret that only shortlisted candidates will be notified.