Software Developer (Service Now) - Contract - PS-CY010

ALPHAEUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is looking for a ServiceNow Developer to design, develop, and support ServiceNow tools. The ideal candidate has a degree in Computer Science and experience with ITSM tools. Responsibilities include implementing solutions, troubleshooting, and advising stakeholders on best practices in IT Service Management. This is an excellent opportunity for someone eager to learn in a dynamic environment.

Qualifications

• Experienced in developing ServiceNow platform or other ITSM tools.
• Knowledge of relational databases and data structures.
• Willingness to work in a fast-paced environment.

Responsibilities

• Design, develop, implement and support ServiceNow tools.
• Advise on tools technology adoption and propose integration strategies.
• Support post implementation tasks including troubleshooting and upgrades.

Skills

Problem-solving skills

Communication skills

Teamwork skills

Eagerness to learn

Education

Diploma / Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

ITSM tools

Job description

Job description:

To solution, design, develop, implement and support ServiceNow tools

• Understand Operation business needs and translate into technical requirement
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to a holistic solution.
• To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
• Lead in POC/POV, product evaluation and tech refresh activities

Requirement:

• Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Experienced in developing ServiceNow platform or other ITSM tools
• Knowledge of relational databases and data structures.
• Strong problem-solving, communication, and teamwork skills.
• Eagerness to learn and grow in a fast-paced environment.