software Developer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a professional to design and implement ServiceNow solutions. You will be responsible for translating business requirements into technical specifications and advising on technology adoptions. The ideal candidate has solid experience with IT Service Management and can collaborate effectively with stakeholders to ensure best practices. This role involves significant technical responsibilities including development, configuration, and support of ServiceNow tools.

Qualifications

• Experience in designing and implementing ServiceNow solutions.
• Strong understanding of IT Service Management (ITSM) principles.
• Ability to translate business needs into technical requirements.

Responsibilities

• Understand Operation business needs and translate into technical requirement.
• Advise on tools technology adoption based on business & technical considerations.
• Design, develop, configure, test, support, and maintain ServiceNow solutions.
• Support post implementation tasks including troubleshooting and upgrades.
• Work with stakeholders to recommend best practices.
• Lead in POC/POV, product evaluation and tech refresh activities.

Job description

Job Overview

To solution, design, develop, implement and support ServiceNow tools

Responsibilities

• Understand Operation business needs and translate into technical requirement
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
• To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades.
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
• Lead in POC/POV, product evaluation and tech refresh activities