Role: Software Engineer (Salesforce)
We are now looking for a top-notch Salesforce developer to join us in this mission, designing world class Salesforce applications for Service Cloud and/or Public Sector solutions.
You will be responsible to gather project requirements, analyse project objective/goal to create customer workflows and troubleshoot errors, eventually to create dynamic and scalable Salesforce applications that meet the changing needs of the project.
Responsibilities
- Collaborating with stakeholders to validate business requirements
- Developing Apex classes and triggers to support business needs and custom user interface development
- Using Salesforce APIs to integrate with third‑party systems and Whole‑of‑Government components/services
- Adhering to Salesforce best practices with proper documentation
Qualifications and Experience Required
- Certified Salesforce Platform Developer
- Minimum of 5 years of Salesforce development experience, especially with Service Cloud
- Experience with Salesforce Public Sector Solutions will be a bonus
- Knowledge of Salesforce development and customisation, including:
- Apex development
- Visualforce page development
- Lightning components development
- Experience in third‑party API and SFTP integrations
- Experience with data migration through other CRM tools, e.g., data loader, including experience with Curam DB2 (preferred)
- Configuration Experience, including:
- Hands‑on configuration experience in administration setup (managing org, users, profiles, roles, security controls, data and support processes configuration)
- Experience in designing custom objects, custom fields, picklists, page layouts, workflows, approval processes, validation rules and flows
- Experience in report and dashboard configuration
- Experience with OmniStudio and Omniscript will be a bonus
Required Personal Qualities
- Ability to work independently
- Strong problem‑solving skills with capacity to provide optimal solutions
- Effective communication with customers/business stakeholders and provide consultation on Salesforce solutions
- Ability to provide consultation on Salesforce solutions