Software Developer

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Business Analyst to drive product delivery management for mid-cap and SME segments. The successful candidate will engage with stakeholders, gather requirements, manage JIRA tasks, and monitor project outcomes post-launch. Strong interpersonal skills, a problem-solving mindset, and project management experience are essential. The company seeks a detail-oriented team player who can handle ownership of projects effectively.

Qualifications

• Strong ownership and accountability for projects.
• Experience in the SME segment and credit knowledge.
• Project Management and system Implementation experience preferred.

Responsibilities

• Collaborate with stakeholders and the IBG Technology team.
• Conduct user immersion interviews to define user needs.
• Raise user stories and requirements in JIRA.
• Coordinate with stakeholders for requirement sign offs.
• Monitor post go-live issues and enhancements.

Skills

Interpersonal and communication skills

Stakeholder management

Problem-solving

Planning & organizing skills

Team player

Attention to detail

Analytical skills

Tools

JIRA

Confluence

Job description

IBG MidCap & SME Product Delivery Management - Business Analyst

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage.

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275