Soft Services Executive

ADVANCER IFM PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A facilities management company in Singapore is seeking a Soft Services Executive to oversee daily operations ensuring a clean, safe, and pleasant environment. Responsibilities include managing vendors, housekeeping, and security support. The ideal candidate has a diploma in Facilities Management and 1-2 years of relevant experience. Excellent communication and problem-solving skills are essential for this role.

Qualifications

• 1–2 years of experience in soft services or facilities operations.
• Able to work independently and handle daily operations.

Responsibilities

• Supervise daily housekeeping and ensure all areas are clean and well maintained.
• Conduct regular inspections and follow up on cleaning, waste, and pest issues.
• Coordinate with security and other service providers on daily operations.
• Manage vendor performance and ensure they meet service level expectations.
• Handle customer or tenant feedback and provide timely solutions.
• Support events and operational requests onsite.
• Prepare simple daily/weekly reports and maintain basic records.

Skills

Good communication skills

Problem-solving skills

Education

Diploma in Facilities Management, Hospitality, or related fields

Tools

MS Office

Job description

Overview

The Soft Services Executive oversees daily soft service operations to ensure a clean, safe, and pleasant environment. The role includes supervising vendors, managing housekeeping, security support, waste management, pest control, and handling customer feedback.

Key Responsibilities

• Supervise daily housekeeping and ensure all areas are clean and well maintained.
• Conduct regular inspections and follow up on cleaning, waste, and pest issues.
• Coordinate with security and other service providers on daily operations.
• Manage vendor performance and ensure they meet service level expectations.
• Handle customer or tenant feedback and provide timely solutions.
• Support events and operational requests onsite.
• Prepare simple daily/weekly reports and maintain basic records.

Requirements

• Diploma in Facilities Management, Hospitality, or related fields.
• 1–2 years of experience in soft services or facilities operations.
• Good communication and problem-solving skills.
• Able to work independently and handle daily operations.
• Proficient in MS Office.