Social Worker - Family Service Centre West

Persatuan Pemudi Islam Singapura (PPIS); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A social service organization in Singapore is seeking an experienced social worker to manage cases, provide information, and organize community events. The ideal candidate holds a degree in Social Work and has 3-5 years of relevant experience. Strong interpersonal skills and attention to detail are essential.

Qualifications

• Minimum 3-5 years relevant work experience in a Social Work setting.
• Ability to handle work professionally and independently.
• Attention to detail and effective follow-up skills.

Responsibilities

• Maintain active cases and document outcomes.
• Conduct assessments, and plan interventions for cases.
• Provide accurate information and referrals to clients.
• Support the planning and organization of events for clients.

Skills

Customer service mindset

Organizational skills

Interpersonal skills

Education

Degree or Post-Graduate Diploma in Social Work

Job description

Job Responsibilities

Casework and Counselling

• Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings
• Conduct assessment, planning and intervention for cases
• Participate in internal and external case conferences, networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Adhere to CSWP and SSNet processes in managing cases

Information and Referral

• Provide accurate information and refer clients to appropriate agencies for further intervention
• Attends to walk-in clients
• Adhere to CSWP and SSNet processes in managing referral

Programme – Groupwork / Community Work

• To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme
• To plan and organise events and activities for clients

Qualifications and Requirements

• Degree or Post-Graduate Diploma in Social Work
• Min 3-5 years relevant work experience in Social Work setting
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.