Social Work Associate (Community/Helpline/Shift) (ID:686450)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking candidates for a role focused on managing violence-related inquiries and conducting risk assessments. The ideal candidate will possess a Diploma in Social Work and have preferred experience in casework or community work. Significant responsibilities include liaising with agencies and collaborating with family members for effective support. Interested applicants are invited to apply.

Qualifications

• Experience in casework, counselling, or community work preferred.

Responsibilities

• Respond to and manage all violence-related inquiries handled through helpline.
• Communicate with callers to evaluate the severity of their situations and identify immediate needs.
• Collect and cross-reference critical case information from diverse sources.
• Perform comprehensive risk and safety assessments for every incoming case.
• Establish appropriate response times and direct cases to the correct support systems.
• Liaise with relevant agencies for seamless case transfers.
• Collaborate with key family members to ensure effective engagement.

Education

Diploma in Social Work

Job description

Job Description

• Respond to and manage all violence-related inquiries handled through helpline.
• Communicate with callers to evaluate the severity of their situations and identify immediate needs.
• Collect and cross reference critical case information from diverse sources, such as educational institutions, relatives, and government records.
• Perform comprehensive risk and safety assessments for every incoming case.
• Establish appropriate response times and direct cases to the correct support systems.
• Liaise with and connect relevant agencies to facilitate seamless, warm transfers of cases for uninterrupted care.
• Collaborate with key family members to ensure effective engagement and partnership with support agencies.

Job Requirements

• Possess Diploma In Social Work
• Experience in casework, counselling, or community work preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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