Social Work Associate

New Hope Community Services; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A social services organization in Singapore is seeking a dedicated individual for client supervision and social work. Responsibilities include managing shelter admissions, engaging clients, and evaluating group work effectiveness. Applicants must have a Diploma in Social Work and strong communication skills. This position offers the opportunity to work with vulnerable families in a supportive environment.

Responsibilities

• Handle general enquiries on shelter admission and related matters.
• Engage clients to understand needs and build rapport.
• Monitor and evaluate effectiveness of group work.
• Assist in discharge planning and liaise with community agencies.

Skills

Excellent interpersonal and communication skills

Strong leadership and responsibility skills

Resourceful and adaptable

Ability to work independently

Good report writing skills

Education

Diploma in Social Work from an accredited institution

Tools

Proficiency in IT Systems

Microsoft Office Suite

Job description

Key Responsibilities

Client Supervision

• Handle day-to-day general enquiries on shelter admission and related shelter matters.
• Manage referrals and support assessment of applications for admission into Transit Shelter (TS).
• Engage clients in a professional and therapeutic manner to understand needs, and to build rapport with clients including all members of the family (especially children and vulnerable family members).
• Assist with site visits and support in the assessment of clients.

Social Work

• Identify and assess clients who may benefit from group work.
• Identify and support the development of new group work, evaluate, and modify.
• Monitor and evaluate the effectiveness of group work periodically, including the group work and the impact on clients.
• Lead or assist in the implementation of respective types of group work (lead psycho-education groups that aim to provide information and / or assist in therapeutic groups).
• Assist in assessing, developing, and implementing discharge planning for clients.
• Assist in liaising with community agencies and support the planning and implementation of programmes and activities.

Administrative

• Support in documentation and evaluation of case outcomes.
• Maintain daily records, update case files of clients, and prepare reports for administrative and intervention purposes.
• Provide administrative support to ensure proper maintenance of records.

Others

• Any other related duties in New Hope CS as assigned by the Reporting Officer.

Accountability

• Reports to Social Worker / Senior Social Worker

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Understands the principles of engaging and working with vulnerable families and individuals. - Good report writing skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience

• Diploma in Social Work from an accredited institution

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment