Social Work Assistant - East (Up to $3.5k) #HZO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare recruitment agency in Singapore is looking for an Admissions Coordinator to manage nursing home admissions and financial assistance inquiries. The ideal candidate should hold a diploma in social work or counseling and have at least 1 year of related experience. Proficiency in G Suite applications is essential. This role involves engaging with residents and families throughout their care journey, ensuring smooth transitions and providing necessary support.

Qualifications

• Minimum 1 year of experience in healthcare or community service.
• Proficient in G Suite applications (Docs, Sheets, Slides, Gmail).

Responsibilities

• Manage nursing home referrals and admissions.
• Assist with financial assistance applications.
• Support residents and families with care-related enquiries.

Skills

Social work

Counseling

G Suite applications

Education

Diploma in Social work/ counseling/ any relevant field

Job description

Location: Pasir Ris

Job Scope

• Admissions & Referral Management
• Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents
• Financial & Scheme Coordination
• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance
• Resident & Family Engagement
• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
• Support resident-centered events such as Family Day and bedside memorials
• Administration & Coordination
• Maintain accurate resident records and profiles in digital systems
• Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
• Act as Single Point of Contact for AIC matters and ad-hoc requests
• Support multidisciplinary meetings and huddles as required
• Assist with Medifund administrative requirements

Job Requirements

• Min. Diploma in Social work/ counselling/ any relevant field
• Min. 1 year experience in healthcare/ any relevant community service field
• Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)

For interested applicants, please send your updated resume to: [e-mail]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599