Social Work Assistant / Coordinator (1-year contract)

Singapore National Eye Centre; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Social Work Assistant / Coordinator for a 1-year contract. The role involves managing reception operations, conducting patient interviews, and providing documentation. Candidates should possess excellent communication skills and be proficient in Microsoft Office. This position offers the opportunity to interact with patients and support their needs in a healthcare setting.

Qualifications

• Candidates must have excellent customer service and communication skills.
• Ability to speak common dialects is desirable for patient interaction.
• Proficiency in Microsoft Office is required.

Responsibilities

• Manage daily operations at the reception area.
• Conduct intake interviews and financial assessments.
• Arrange appointments and provide translation for patients.

Skills

Excellent customer service and communication skills

Ability to speak common dialects

Proficient in Microsoft Office applications

Job description

Overview

KK Women's and Children's Hospital Pte. Ltd. - Social Work Assistant / Coordinator (1-year contract)

Job Category: Ancillary

Posting Date: 8 Oct 2025

Responsibilities

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers’ sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

Qualifications

We are looking for candidates with:

• Excellent customer service and communication skills
• Ability to speak common dialectsis desirable, though not essential, in order to liaise with the dialect speaking patients and their families
• Proficient in Microsoft Office applications