Social Work Assistant/ Coordinator

Institute of Mental Health; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

A leading mental health service provider in Singapore seeks a Social Work Assistant to support Medical Social Workers in outpatient services. Responsibilities include attending to patients' enquiries, conducting financial assessments, and providing administrative support. Applicants should possess good communication skills and preferably have experience in a related field. This role is vital for delivering quality care to patients.

Qualifications

• Experience in a related field is preferred.

Responsibilities

• Providing frontline service to man the outpatient clinics counters.
• Attending to clinic patients' and their families' enquiries.
• Conducting financial assessment interviews.
• Supporting MSWs to provide casework follow-up.
• Making home visits, accompanying and escorting patients on errands.
• Arranging for employment opportunities for patients.
• Providing administrative support for keeping and compilation of statistics.
• Handling reception and other office clerical duties.

Skills

Good communication

Strong interpersonal skills

Competency

Job description

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

Department: Medical Social Work

Job Description

Our Social Work Assistants will be responsible for providing support service to the Medical Social Workers (MSWs) in the Medical Social Work Department.

Job Responsibilities

• Providing frontline service to man the outpatient clinics counters
• Attending to clinic patients' and their families' enquiries
• Conducting financial assessment interviews
• Supporting MSWs to provide casework follow-up
• Making home visits, accompanying and escorting patients on errands
• Arranging for employment opportunities for patients
• Providing administrative support for keeping and compilation of statistics
• Handling reception and other office clerical duties.

Requirements

• Competency
• Experience in a related field is preferred
• Good communication and strong interpersonal skills
• Educational and Professional Requirements