Social Work Assistant

Ang Mo Kio- Thye Hua Kwan Hospital; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A healthcare institution in Singapore is seeking a candidate to support the Care & Counselling Department. Responsibilities include assisting with case management, conducting home visits, and ensuring proper documentation. Candidates must have a Diploma in Social Work and at least 4 years of experience in social services. This is an excellent opportunity for fresh graduates and offers exposure to various aspects of social work and administrative duties.

Qualifications

• Fresh graduates are welcome.
• Minimally 4 years of social service experience.

Responsibilities

• Assist with case management after cases are screened by MSWs.
• Conducting home visits as instructed by MSWs.
• Facilitating means testing for inpatient and dialysis patients.

Skills

Communication skills

MS Office proficiency

Education

Diploma in Social Work / WSQ Diploma in Social Services

Job description

To support Care & Counselling Department in their areas of responsibilities such as case management, administrative duties and support groups.

Responsibilities

Clinical and Case Management

• Assist with case management after cases are screened by MSWs.
• Follow up with care arrangement and post discharge referrals.
• Explaining long term care schemes such as Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Careshield Life etc. to patients and NOKs.
• Conducting home visits as instructed by MSWs.
• Managing cases referred by AMKH Day Rehab Centre for ATF applications and to be the point of contact for referrals of MSW services.
• Facilitating means testing for inpatient as well as patients attending dialysis at AMK-THKH Dialysis Centre.
• Accompanying patients for admission assessment for institution placement or centre-based services, and to other organizations to facilitate discharge planning.

Professional Development

• Engaging in continual learning through regular case discussions, supervision and trainings (internal and external).

Programme Development

• Assisting in preparing support groups i.e. admin and logistical support.

Administrative

• Ensuring proper documentation of case files, referrals and other related documents for case management and audit purposes.
• Collecting and submitting regular statistics.
• Manning Care and Counselling Reception counter on Saturday.
• Supporting duties of Admin Assistant when needed.
• Maintaining C&C Resource library and brochures of service providers.
• Preparing new admissions by accessing NMTS portals.
• Carrying out relevant administrative duties as assigned by Supervisor.

Requirements

• Diploma in Social Work / WSQ Diploma in Social Services.
• Fresh graduates are welcome.
• Minimally 4 years of social service experience.
• Proficient in MS Office.
• Good communication and written skills.