Social Work Assistant

Ang Mo Kio-Thye Hua Kwan Hospital Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospital is seeking a Social Work Assistant to support the Care & Counselling Department. The role involves case management, administrative duties, and facilitating support groups. Candidates should possess a diploma in social work and have at least 4 years of relevant experience.

Qualifications

• Minimum 4 years of social service experience required.
• Proficient in MS Office with good communication skills.
• Experience in case management and administrative tasks.

Responsibilities

• Assist with case management and follow up on care arrangements.
• Conduct home visits and manage referrals for MSW services.
• Ensure proper documentation of case files and statistics.

Skills

Communication

Documentation

Case Management

Education

Diploma in Social Work / WSQ Diploma in Social Services

Tools

MS Office

Job description

Social Work Assistant

To support Care & Counselling Department in their areas of responsibilities such as case management, administrative duties and support groups.

Responsibilities

1. Clinical and Case Management:

i.Assist with case management after cases are screened by MSWs.

ii.Follow up with care arrangement and post discharge referrals.

iii.Explain long term care schemes such as Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Careshield Life etc. to patients and NOKs.

iv.Conduct home visits as instructed by MSWs.

v.Manage cases referred by AMKH Day Rehab Centre for ATF applications and to be the point of contact for referrals of MSW services.

vi. Facilitate means testing for inpatient as well as patients attending dialysis at AMK-THKH Dialysis Centre.

vii.Accompany patients for admission assessment for institution placement or centre-based services, and to other organizations to facilitate discharge planning.

1. Professional Development:

i.Engage in continual learning through regular case discussions, supervision and trainings (internal and external).

1. Programme Development:

i. Assist in preparing support groups i.e. admin and logistical support.

1. Administrative:

i. Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes.

ii.Collecting and submitting regular statistics.

iii.Manning Care and Counselling Reception counter on Saturday.

iv.Supporting duties of Admin Assistant when needed.

v.Maintaining C&C Resource library and brochures of service providers.

vi.Preparing new admissions by accessing NMTS portals.

vii.Carrying out relevant administrative duties as assigned by Supervisor.

Requirements:

• Diploma in Social Work / WSQ Diploma in Social Services.

• Minimally 4 years of social service experience.

• Proficient in MS Office.

• Good communication and written skills.