Social Work Assistant

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Social Work Assistant to enhance patient care through effective community resource connections. This role involves gathering essential information to support accurate assessments and facilitating appropriate referrals, ensuring patients receive the necessary financial aid and support. The ideal candidate will have a solid background in social services or customer service, along with strong communication skills to interact with patients and community resources effectively. Join a team committed to delivering comprehensive care that addresses both medical and psychosocial needs, and contribute to the development of Medical Social Services.

Qualifications

• 6 years of experience in social service or customer service.
• Diploma in Social Sciences or equivalent required.

Responsibilities

• Gather information to support assessments and service referrals.
• Assist in administrative tasks and patient support.

Skills

Communication Skills

Patient Support

Community Resource Connection

Education

GCE O or A levels

Diploma in Social Sciences

Tools

Microsoft Office

Job description

Job Category: Allied Health Professional

Posting Date: 9 Apr 2025

Job Description:

The Social Work Assistant (SWA) gathers corroborative information to support accurate assessments and facilitate appropriate service referrals. The SWA is to connect patients with suitable community resources and contribute to a team providing comprehensive care that addresses both medical and psychosocial needs. SWAs may accompany MSWs on home visits to gain deeper insights into patients' circumstances. Beyond direct patient interaction, the SWA is required to support administrative tasks like organising meetings, tracking outcomes, and data collation. The SWA’s work is essential in ensuring patients receive necessary financial aid and community support, while also contributing to the efficient operation and development of the Medical Social Services in SHP.

Requirements:

1. GCE O or A levels with 6 years of experience in the social service sectors or customer service experience; or
2. Diploma in Social Sciences (Social Work)/ Psychology Studies/ Counselling/ Community Care or Services/ Social Service/ Social Enterprise or its equivalent
3. Able to speak local languages
4. Proficient in Microsoft Office applications