Social Media Engagement Executive

FirstCom Academy; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A vibrant educational organization in Singapore seeks a social media manager to engage with their community across various platforms. The role involves managing social media interactions, creating content, and reporting on community health. Ideal candidates should have a diploma in Marketing or Communications and 1-3 years of relevant experience. This full-time position offers performance bonuses and benefits.

Benefits

Performance bonuses

Medical and dental benefits

Annual leave

Qualifications

• 1–3 years’ experience in social media or community management.
• Excellent writing and communication skills.
• Passionate about engaging online audiences.

Responsibilities

• Manage social media communities across platforms.
• Schedule and publish posts according to the content calendar.
• Monitor community interactions and ensure timely responses.
• Prepare reports on engagement rates and follower growth.

Skills

Social media management

Community engagement

Content creation

Writing skills

Organisational skills

Education

Diploma in Marketing or Communications

Tools

Meta Business Suite

Hootsuite

Buffer

Job description

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you’ll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You’ll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore 349245

Working Hours: Monday - Friday (9:00am - 6:00pm)

Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.

Schedule and publish daily/weekly posts according to the content calendar.

Write engaging captions and adapt tone of voice to platform and audience.

Monitor DMs, comments, and community interactions, ensuring timely responses.

Track sentiment, engagement levels, and feedback to improve community health.

Prepare weekly/monthly reports on follower growth, engagement rate, and reach.

Work closely with marketing, design, and content teams for campaign alignment.

Requirements

Diploma in Marketing, Communications, or related field.

1–3 years’ experience in social media or community management.

Excellent writing and communication skills will be an added advantage.

Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).

Organised, detail-oriented, and passionate about engaging online audiences.