Snr / Executive, Home Care Services (East, Nursing/Eldercare) - HWX

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare recruitment agency in Singapore is seeking an Executive for Home Care Services. The role involves managing patient referrals, ensuring billing processes, and maintaining records for efficiency. Candidates should have a Diploma or Bachelor’s in Healthcare or Digital fields, alongside 3-5 years of experience in healthcare administration. Proficiency in Microsoft Office, especially Excel, and experience with SAP are required. The position emphasizes effective communication with patients and teamwork.

Qualifications

• Minimum 3 - 5 years prior working experience in a healthcare setting.
• Experience particularly in Administration and Finance.
• Strong proficiency in Excel is required.

Responsibilities

• Manage referrals and alert the clinical team of new referrals.
• Administer billing and collection for claims.
• Update patients’ data into financial systems.
• Communicate effectively with patients and families.

Skills

Proficient in Microsoft Office

Detail-oriented

Collaborative team player

Collaborative team player

Education

Diploma or Bachelor’s degree in Healthcare or Digital fields

Tools

SAP

Job description

Job Responsibilities

Assigned Service - Home Palliative Care

• Referral Management e.g. alerting the clinical team of new referrals, ensuring the completion of acceptance/ rejections within the accepted timeframe.
• Update patients’ data into finance and operational electronic systems.
• Administer billings and collection, Palliative subvention claims, MediSave claims, and MediFund application within the accepted timeframe.
• Maintain records of service utilization for collation/extraction as statistics.
• Update administrative, financial or operational aspects of HCS Manual.
• Support licensing & accreditation audits from MOH, AIC and other regulatory authorities.
• Communicate effectively with patients/families, understand their needs, sign-post where appropriate and inform nurse-in-charge of the discussions.
• Communicate accurately and succinctly with fellow team members for effective problem-solving.

Assigned Service - Home Health

• Referral Management e.g. alerting the clinical team of new referrals, ensuring the completion of acceptance/ rejections within the accepted timeframe.
• Update patients’ data into finance and operational electronic systems.
• Administer billing and collection, Intermediate and Long Term Care (ILTC) subvention claims, MediSave claims, and MediFund application within the accepted timeframe.
• Contact patients/families to recover outstanding balances. Inform the clinical team and refer to Medical Social Worker (MSW) if unable to pay.
• Contact family/patients to arrange clinical home visits according to staff calendar.
• Maintain records of service utilization for collation/extraction as statistics.
• Update administrative, financial or operational aspects of HCS Manual.
• Support licensing & accreditation audits from MOH, AIC and other regulatory authorities.
• Communicate effectively with patients/families, understand their needs, sign-post where appropriate and inform nurse or doctor-in-charge of the discussions.
• Communicate accurately and succinctly with fellow team members for effective problem-solving.

Job Requirements

• min. Diploma or Bachelor’s degree in Healthcare or Digital fields.
• Minimum 3 - 5 years prior working experience in a healthcare setting, particularly in Administration and Finance.
• Proficient in Microsoft Office (especially in Excel) and SAP.
• Independent, detail-oriented and collaborative team player

Interested candidates please send your updated resume in MS Word Format to:

[e-mail]

Subject: Home Care Services, Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No: 99C4599