Snr Executive/ Asst Sales Manager, Air Freight (Indoor/Outdoor)

CJ Logistics Asia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales and Business Development professional. Responsibilities include managing relationships with existing clients, prospecting for new business, participating in negotiations, and preparing freight quotations. The ideal candidate has a Diploma and at least 5 years of relevant experience in air freight. Strong interpersonal and negotiation skills are essential for success in this role.

Qualifications

• Min. Diploma with at least 5 years of experience in Air freight.
• Committed, proactive and self-motivated with pleasant personality.
• Ability to work independently and as a part of a team.

Responsibilities

• Handle existing customers and develop new business opportunities.
• Participate in contract discussions and price negotiations.
• Prepare air freight quotations and manage client expectations.
• Coordinate with internal departments to meet client requirements.

Skills

Sales Oriented

Negotiation skills

Communication skills

Interpersonal skills

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Responsibilities

• Sales & Business Development (60% hunter & 40% farmer)
• Handle existing customers and identify/ develop new business opportunities through prospecting, networking, cold calling, and sales visits.
• Actively perform a sales role by seeking out and acquiring new and existing clients.
• Deliver effective and compelling sales pitches to potential customers.
• Consistently achieve sales targets aligned with management's expectations.

Price & Contract Negotiations

• Participate in contract discussions and price negotiations with clients.
• Offer competitive and cost-effective solutions tailored to client needs.
• Strive to provide the best customer experience and maintain professional standards throughout the negotiation process.

Client Relationship Management

• Prepare air freight quotation (main role), work with sea freight, warehousing and road transportation for quotation when required.
• Follow up shipment movement with overseas agents and update customers closely.
• Manage client expectations and address inquiries in a timely and professional manner.
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions.
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints.

Collaboration & Internal Coordination

• Work closely with internal departments such as Operations, Accounts, and Customer Service to fulfill client requirements and meet targets.
• Coordinate effectively across teams to ensure seamless service delivery and problem resolution.
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly.

Requirements

• Min. Diploma with at least 5 years of farmer and hunter experience in Air freight, preferably in freight forwarding industry.
• Committed, proactive and self-motivated with pleasant personality.
• Excellent interpersonal, negotiation and communication skills.
• Sales Oriented; Good team player with the ability to work independently.
• Knowledge in Microsoft applications (Word, Excel and Powerpoint).
• Able to start work immediately would be advantageous.