Site Reliability Engineering Lead

Singapore Exchange Limited; Singapore; On-site; SGD 400,000 - 700,000; Full time

Job summary

Singapore Exchange Limited, a premier market infrastructure group, seeks an SVP/ED, Site Reliability Engineering to shape enterprise reliability across critical platforms and services. You will own long-term SRE strategy, elevate resilience, and drive standardised practices in observability, incident response, and automation.

This role reports to top stakeholders and guides a global, regulated environment. You will partner across business, technology, security, risk, and audit to balance

Qualifications

• Executive-level experience leading Site Reliability Engineering, DevSecOps, or large-scale tech ops.
• Proven track record building reliability standards, observability, and engineering disciplines.
• Fluency in SRE metrics (SLOs/SLA, error budgets) and incident leadership.

Responsibilities

• Define enterprise reliability strategy and resilience objectives.
• Establish enterprise observability strategy and investment roadmap.
• Lead enterprise incident management framework and resilience standards.
• Define enterprise service performance strategy (SLO/SLA).
• Oversee automation strategy including AI-assisted reliability initiatives.
• Shape capacity, scalability, and performance roadmaps across platforms.
• Own enterprise resilience and business continuity planning.
• Define cloud operations and platform reliability strategy.
• Develop operational risk strategy and governance.
• Build enterprise SRE capability and workforce development.
• Lead AI-enabled reliability initiatives and incident response improvements.
• Align reliability priorities with business, regulatory, and audit needs.
• Provide executive leadership during major incidents and crises.

Skills

Executive leadership

Stakeholder management

Commercial judgment

Vendor management

Team leadership

Education

Bachelor's degree in Computer Science / Engineering / Information Systems

Tools

Datadog

New Relic

Grafana Cloud

AWS

Kubernetes

Terraform

Job description

BUILD MARKETS. SHAPE ECONOMIES.

At SGX Group, we create markets. We turn ideas into products and expand access to new opportunities. We are building the future of the exchange in-house: from architecture and platforms to the critical systems that power markets. The biggest decisions are still open to people who join us now.

The opportunity

The SVP/ED, Site Reliability Engineering is a senior strategic executive leadership role responsible for shaping SGX’s enterprise reliability, observability, automation, and operational resilience agenda across critical platforms and services. This leader will help createa and own and own the long-term strategic view on strategic view on SRE vision and operating model, elevate engineering and resilience standards across the organisation across the organisation, and ensure reliability is embedded as a strategic differentiator that supports business growth, trusted operations, regulatory confidence, and customer outcomes. Working closely with senior stakeholders across business, technology, infrastructure, security, risk, compliance, and audit, the role leads senior SRE leaders, and teams and drives alignment between reliability investments, critical service commitments, and enterprise transformation priorities.

This is a rare opportunity to shape enterprise reliability at one of Asia’s leading market infrastructures, where technology resilience, market integrity, and customer trust are inseparable. The role offers meaningful executive visibility, direct impact on business-critical outcomes, and the platform to build a world-class SRE capability in a highly regulated, innovation-driven environment.

The Site Reliability Engineering team

Site Reliability Engineering keeps the platforms behind SGX Group's business and market infrastructure available, observable, and recoverable.

The team sets the standards other engineering teams work to across service levels, error budgets, observability, incident response and automation. It works across engineering, infrastructure, security, and product, and it owns the practice as well as seen as the SME for ensuring resilience and proactive maintenance and continuous improvement of the estate.

The next phase is about establishing SRE as a discipline rather than a function, moving reliability decisions upstream into design, and reducing the manual work that currently sits behind keeping services up.

What you will do

• Reliability Engineering: Define enterprise reliability strategy and resilience objectives.

• Observability: Establish enterprise observability strategy and investment roadmap.

• Incident Management: Define the enterprise incident management framework and resilience standards.

• SLO / SLA Management: Define enterprise service performance strategy.

• Automation: Define the function automation strategy and lead the build-out of agentic AI adoption and improvements.

• Performance Engineering: Define the organisational scalability and performance roadmap.

• Capacity & Resilience Planning: Own enterprise resilience and continuity planning.

• Cloud & Platform Operations: Define cloud operations and platform reliability strategy.

• Operational Risk Management: Help build the function operational risk strategy.

• Engineering Leadership: Build enterprise SRE capability and workforce development strategy.

• Agentic AI for Reliability & Operations: Lead defining the function strategy for AI-enabled reliability engineering, including how AI agents support resilience, incident management, observability, operational risk reduction and measurable improvements in MTTD, MTTR and service stability.

• Partner with executive stakeholders across business, engineering, infrastructure, operations, security, risk, compliance, and audit to align reliability priorities with business strategy, regulatory obligations, and critical service commitments.

• Provide executive leadership during major incidents and crisis scenarios, ensuring decisive cross-functional action, strong stakeholder communication, and continuous improvement.

What we are looking for

• Experience: Distinguished executive-level experience leading Site Reliability Engineering, DevSecOps, platform engineering, production engineering or large-scale technology operations within complex, always-on, mission-critical environments.

• Track record: Proven track record of defining enterprise SRE strategies, scaling leadership teams and embedding reliability standards, observability practices and engineering disciplines across critical platforms, with strong fluency in DORA, SLIs, SLOs and error budgets.

• Technical stack: Strong experience with observability platforms such as Datadog, New Relic or Grafana Cloud, and cloud-native infrastructure including AWS multi-account, Kubernetes/EKS and Terraform.

• Standards & environment: Experience operating in regulated, high-availability environments, with strong understanding of operational resilience, technology risk, governance, audit and compliance expectations.

• Communication & leadership: Exceptional executive presence, stakeholder management and communication skills, with strong commercial judgement, vendor management capability and the ability to attract, inspire and retain top-tier engineering talent.

• Education & certifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline; advanced qualifications are advantageous.

• Exposure to financial market infrastructure, including securities and derivatives trading, clearing, settlement, market operations, or exchange-related systems, is a significant advantage.

Why this role matters

You will work on technology that underpins critical market infrastructure, where reliability is not a quality attribute of the product. It is the product. When these platforms work, participants trade and capital moves. When they do not, everyone knows within seconds.

The mandate is real. You will decide what reliability means here, how it is measured, and what the organisation is willing to trade for it. The work is demanding and the practice is still being built, which is exactly where the opportunity sits. There are not many chances in a career to establish a discipline rather than inherit one.

About SGX Group

SGX Group is one of the world's most trusted international marketplaces, known for its stability and openness. Anchored in Singapore, we enable price discovery, capital formation and risk management across asset classes, supported by resilient infrastructure and robust clearing. We convene issuers, investors and intermediaries to create and grow markets that stand the test of time. Find out more at www.SGX Group.com.