Site Reliability Engineer - Data Management Suite

ByteDance; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology company in Singapore seeks a Site Reliability Engineer to manage load balancers and develop software solutions. The ideal candidate will have a Bachelor's degree in Computer Science and at least 5 years of experience. Responsibilities include incident response and disaster recovery plans. This role supports ByteDance’s mission to inspire creativity and enrich lives through innovation.

Qualifications

• Minimum 5 years work experience in software or network engineering.
• Experience working with traffic systems from CDNs to load balancers.
• Knowledge of protocols including TCP/IP, HTTP, RPC, TLS.

Responsibilities

• Setup, maintenance and feature releases of the load balancer components.
• Incident response and troubleshooting of load balancers.
• Design and improve disaster recovery plans.

Skills

Java

C++

Go

Shell scripting

Python scripting

Education

Bachelor’s degree in Computer Science or related fields

Job description

Site Reliability Engineer - Data Management Suite

About the Team

The Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end‑to‑end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and reliable.

Responsibilities

• Responsible for setup, maintenance and feature releases of the load balancer components.
• In charge of incident response and troubleshooting of the load balancers. Design, improve and contribute to disaster recovery plans and understand and execute the most suitable disaster recovery plan during emergency.
• Responsible for instructing and supporting internal users to use the load balancer platform.
• Responsible for capacity management of the load balancers, ensuring the SLA and performance of the load balancers and ensuring the quality of traffic entry point of the datacenters.
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develop and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies).
• Minimum 5 years work experience.
• Experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

Preferred Qualifications

• Experience working with traffic systems from CDNs to load balancers and beyond.
• Knowledge of network infrastructure and/or routing.
• Experience with Layer 4 / Layer 7 loadbalancers.
• Knowledge of protocols, including TCP/IP, HTTP, RPC, TLS etc.
• Experience working with containerized environment.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect — and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life — a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an \