Site Reliability Engineer - AI Application

ByteDance; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

ByteDance is seeking an experienced systems engineer to ensure the reliability and smooth operation of core Viking data and online services. You will focus on capacity planning, monitoring, and rapid fault isolation across AI search and vector databases.

You will drive improvements in scalability, performance, and automation for large-scale Viking and AI search clusters, while enhancing governance and high-availability architectures for mission-critical workloads.

Qualifications

• Bachelor's degree or above in computer-related fields.
• 5+ years of relevant work experience.
• Solid knowledge of Linux, storage and network IO.
• Familiar with at least one programming language (Python/Go/Java/Shell/Ansible) with solid O&M skills.
• Experience with cloud infra (AWS/GCP/Aliyun) and distributed systems (Kubernetes/Docker/OpenStack).

Responsibilities

• Ensure reliability and operation of Viking Team's big data and online services with capacity planning and stability focus.
• Improve system visibility by monitoring availability and performance, aiding fast fault location, ensuring AI search/vector databases run smoothly.
• Enhance reliability, scalability and performance to meet core system SLA.
• Participate in designing and implementing automation platforms for large-scale Viking and AI search clusters.
• Optimize service governance for AI Search/Viking use-cases; analyze bottlenecks and upgrade high-availability architectures.

Skills

Python

Go

Java

Shell

Ansible

Linux

System monitoring

O&M

Cloud basics

Education

Bachelor's degree in computer science or related field

Tools

AWS

GCP

Aliyun

Kubernetes

Docker

Nginx

OpenStack

Hadoop

Spark

Flink

Ansible

Job description

Responsibilities

About the team We are an AI-driven search and recommendation team focused on building innovative, scalable products for global users.

Responsibilities

• 1. Ensure the reliability and normal operation of multiple core systems related to Viking Team's Big data and online services, while focusing on system capacity planning and stability assurance;
• 2. Enhance system visibility by monitoring the availability and performance metrics of system components, helping development teams quickly locate faults, and especially ensuring operation of critical links such as AI search/vector databases;
• 3. Improve the reliability, scalability, and Performance optimization of services to ensure the achievement of the core system SLA;
• 4. Participated in the design and implementation of the automation platform, ensuring the rapid iteration and efficient operation and maintenance of large-scale online Viking clusters and AI search-related clusters;
• 5. Combining with the usage scenarios of AI Search/Viking business, in-depth optimization of service governance practices, including but not limited to analysis of performance bottlenecks in key AI Search/Viking links, business problem location and troubleshooting, promoting the transformation and upgrading of the system's high-availability architecture, and those familiar with Viking-related technologies are preferred to participate in core optimization work.

Qualifications

Minimum Qualifications

• 1. Bachelor's degree or above, majoring in computer-related fields, with more than five years of relevant work experience;
• 2. Has a solid foundation in computer software knowledge, and understands the relevant principles of Linux operating systems, storage, network IO, etc.
• 3. Familiar with at least one programming language (such as Python/Go/Java/Shell/Ansible), with moderate development capabilities, and placing more emphasis on operations and maintenance practices and problem-solving abilities;
• 4. Understand at least one type of knowledge related to cloud infrastructure such as AWS/Volcano Engine/Aliyun/GCP; those with experience in computing/distributed systems are preferred (e.g., Nginx/Kubernetes/Docker/OpenStack/Hadoop/Spark/Flink, etc.);

Preferred Qualifications:

• 1. Familiar with algorithmic thinking, good data structure and system design capabilities
• 2. Have certain understanding of AI Cloud, large model-related Search Suggestion, and Recommender system.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.