Site Manager (Up to $4000 / 5 days / Pasir Ris)

-; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading technology firm is seeking a Site Manager in Pasir Ris, Singapore, to oversee service operations and lead a team of engineers. The role involves aligning team strategies with overall business goals, ensuring safe operations, and enhancing customer satisfaction. The ideal candidate will have a strong technical background, leadership qualities, and excellent communication skills. Competitive salary range is offered, along with opportunities for professional growth.

Qualifications

• Experience in Semiconductor Fab and Service Audit will be an advantage.
• Willing to travel when required.
• Must be self-driven, energetic, and resourceful.

Responsibilities

• Align team strategy with overall HQ-SEA strategy.
• Lead, motivate, and mentor a professional team of engineers.
• Ensure a safe working environment and mitigate risks.
• Investigate and resolve issues related to products and services.

Skills

Strong ability in handling technical issues

Good communication skills

Excellent customer service skills

Leadership

Team player

Job description

Job Title: Site Manager (ID8308)

Location: Pasir Ris, Singapore

Working Hours: Mon-Fri, 8:30am to 5:30pm

Salary: $3300 - $4000

Job Description:

• Align team strategy with overall HQ-SEA strategy to continue to create world class service operations team.
• Organize, lead, motivate, mentor and develop a professional team of Service Operations engineers.
• Supports the team on overall manpower needs, manages manpower planning and monitor OT hours.
• Oversee and manage all areas of the service activities so as to ensure smooth, efficient and productive flow of operations daily.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Performs equipment installation, onsite refurbishment and provide direction to engineers regarding safety awareness, operational and procedural issues.
• Investigate and resolve issues pertaining to Kanken Product and services.
• Communicate and engages customer effectively so as to ensure positive customer experiences in all areas, including responding to complaints, taking any and all appropriate actions to ensure customer satisfaction.
• Report and elevate all observed problems to Senior Management Team with recommendation.
• Manage staff and ensure adequate training and development is provided and carry out regular reviews and input into performance appraisal process.
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
• Be responsible for and manages site inventory of all spare parts.

Requirements

• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers.
• Experience in Semiconductor Fab and Service Audit will be an advantage.
• Good understanding & knowledge of semiconductor facilities & processes will be an advantage.
• Willing to travel to when required.
• Must be self-driven, energetic, resourceful, and good leadership.
• Meticulous and timely in documentation.
• Able to project strong, positive image of self and company.
• Able to build good partner relationship at all level.
• Team player with good communication skill.
• Responsible, independent with excellent customer service skill.