Singaporean ONLY Sales Coordinator (Aviation/North)

CVista HR Consulting Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting company in Singapore is seeking a Sales Coordinator with 2-3 years of sales support and order management experience in the aviation sector. The role involves monitoring customer orders, preparing sales data, and ensuring customer satisfaction through effective communication and problem-solving. This position offers opportunities in a dynamic environment supporting sales efforts and communication with internal teams.

Qualifications

• 2-3 years of sales support and order management experience.
• Ability to ensure customer satisfaction.
• Good interpersonal, spoken, and communication skills.

Responsibilities

• Monitor and follow up on customer orders and delivery status.
• Assist in preparing sales and traffic data.
• Follow-up with customers for potential requirements.
• Monitor delays and coordinate with technical team.
• Manage expedite requests for on-time delivery.
• Bridge communications for repairs and stock.
• Address customer inquiries and drive real-time resolutions.

Skills

Sales support experience

Strong problem-solving skills

Interpersonal and communication skills

Ability to handle multiple responsibilities

Job description

Singaporean ONLY Sales Coordinator (Aviation/North)

• Closely monitor and follow up on customer orders (Direct), customer orders to subsidiaries (In-direct), and delivery status
• Assist in preparing weekly / monthly Sales and Traffic data. Assist, coordinate and prepare reports for periodic performance review
• Follow-up with customers, for potential requirements, from the database
• Proactively monitor delays, coordinating with technical team to identify fault causes, and document solutions for team reference
• Assess and manage expedite requests to ensure on time delivery, internal follow-ups through the order process from Customer PO to shipping, including customer communications
• For repairs, bridge communications between technicians, spares availability, orders, and lead time to optimize, turnaround time (TAT). Maintain repair spares stock.
• Handling in accordance with established processes and agreed service timelines
• Issue of PO to subsidiaries, get price updates
• Address customer inquiries and calls regarding order status, drive real-time resolutions, and support internal process improvements based on customer needs
• Vendor forms, and update quality forms
• Coordination for exhibition preparations, sourcing, pricing, and contracts
• Support the sales efforts on ad-hoc projects, and tenders

Requirements

• 2-3 year of sales support and order management experience.
• Strong problem-solving skills and the ability to ensure customer satisfaction
• Good interpersonal, spoken, and communication skills
• Ability to handle multiple responsibilities effectively

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

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