Showroom Leader: Retail Experience & Revenue Growth

Bullionstar; Singapore; On-site; SGD 89,280 - 111,600; Full time

Job summary

A leading precious metals dealer in Singapore is seeking a dedicated showroom leader to enhance the customer experience and manage retail operations. You will ensure excellent service and team performance while maintaining showroom standards. Key responsibilities include tracking performance metrics and employee development. This role requires a hands-on approach and a passion for delivering exceptional customer interactions. Ideal candidates are entrepreneurial, intelligent, and eager to integrate technology into retail operations.

Qualifications

• Ability to manage the end-to-end customer experience in a retail setting.
• Strong leadership and team development skills.
• Proficiency in handling transactions and security protocols.
• Experience with customer service and sales performance metrics.

Responsibilities

• Own the entire customer experience and operations of the showroom.
• Manage team development and scheduling effectively.
• Track and improve showroom performance metrics and customer interactions.
• Ensure a high standard of presentation and security within the showroom.

Skills

Intelligent and aware

Common sense

Entrepreneurial

Hands-on leader

Proud of the space

Enthusiastic

AI-forward

Job description

A leading precious metals dealer in Singapore is seeking a dedicated showroom leader to enhance the customer experience and manage retail operations. You will ensure excellent service and team performance while maintaining showroom standards. Key responsibilities include tracking performance metrics and employee development. This role requires a hands-on approach and a passion for delivering exceptional customer interactions. Ideal candidates are entrepreneurial, intelligent, and eager to integrate technology into retail operations.