Shop Sales Assistant

LEE WEI SONG MUSIC ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A music education institution in Singapore seeks a Shop Sales Assistant to join their team. Responsibilities include assisting customers, processing sales transactions, and maintaining the store's presentation. Ideal candidates will possess strong verbal communication skills and a customer-oriented attitude. Previous retail experience is a plus, but a willingness to learn is valued. Flexible working hours may be required.

Qualifications

• Friendly and patient with strong communication skills.
• Able to learn quickly and work in a team.
• Good stamina for moving around the sales area.

Responsibilities

• Greet and assist customers with their needs.
• Process sales transactions and handle returns.
• Maintain the visual presentation of the store.
• Monitor stock levels and assist with restocking.

Skills

Customer service orientation

Verbal communication skills

Numeracy skills

Flexibility

Education

GCE ‘O’ Level or equivalent

Diploma

Job description

We are Lee Wei Song Music Academy, with over 30 years of excellent, we are dedicated to nuturing aspiring singers, musicians, and songwriters through quallity training. We are now looking for a Shop Sales Assistant to join our front-of-house team and be part of our growing musical family.

Responsibilities

• Greet and assist customers/clients when they visit or contact us, helping them with their needs and questions.
• Provide product/service information and make suitable recommendations.
• Process sales transactions (cash, card, e-payment) and handle any returns or exchanges.
• Maintain visual presentation of the sales/retail area: keep displays, shelves, and promotional materials neat and organised.
• Monitor stock levels, assist with restocking items, and report inventory issues.
• Support the team by maintaining customer/client database records, updating sales logs, and other administrative tasks as needed.
• Meet or exceed sales goals and help drive team performance.
• Uphold company policies, deliver excellent customer service, and contribute to a positive team environment.

Qualifications

• Minimum secondary education (e.g., GCE ‘O’ Level or equivalent) is preferred; diploma is a plus.
• Previous retail or customer-service experience is an advantage but not strictly required — good attitude and willingness to learn matter most.
• Excellent verbal communication skills in English (and/or Mandarin or other relevant language if your clientele demands).
• Strong customer service orientation: friendly, patient, positive, and able to build rapport with customers.
• Basic numeracy/computer skills to handle transactions and maintain records.
• Able to work flexible hours, including evenings, weekends, and public holidays if required.
• Good stamina: move around the shop/sales area, and assist in restocking/arranging displays.