Shop Operations Leader - Drive Sales, Service & Team Growth

CARAMELCRISP PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail company in Singapore is seeking an experienced manager to oversee daily shop operations, lead a talented team, and ensure excellent customer service. Candidates should have a diploma and at least 8 years of supervisory experience in the food & beverage or retail industry. Strong communication and interpersonal skills are essential. This role requires flexibility with shifts including weekends and public holidays.

Qualifications

• 8 years of supervisory experience in food & beverages, hospitality, or retail industry.
• Must be able to work on rotating shifts, weekends & Public Holidays.
• Confident and possess strong interpersonal skills.

Responsibilities

• Fully responsible for shop’s day to day operation within budget.
• Lead, train and motivate shop team to achieve sales targets.
• Ensure adherence to effective security & financial procedures.

Skills

Supervisory skills

Communication skills

Team coaching

Interpersonal skills

Education

Diploma or higher Secondary School education

Tools

MS Office (Excel, Word, PowerPoint)

Job description

A leading retail company in Singapore is seeking an experienced manager to oversee daily shop operations, lead a talented team, and ensure excellent customer service. Candidates should have a diploma and at least 8 years of supervisory experience in the food & beverage or retail industry. Strong communication and interpersonal skills are essential. This role requires flexibility with shifts including weekends and public holidays.