Shift Leader

TEXAS CHICKEN (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A popular fast food chain in Singapore is seeking a Shift Leader to oversee restaurant operations during shifts. Responsibilities include supervising staff, managing daily tasks, and maintaining quality service and food standards. The ideal candidate has at least 1 year of experience in the F&B industry and strong interpersonal skills. Join us to lead a dynamic team in delivering exceptional customer experiences.

Qualifications

• At least 1 year of relevant experience in F&B restaurants.
• Willing to be involved in hands-on operations.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise staff and manage daily operations.
• Ensure high standards of customer service and food quality.
• Handle front-of-house and back-of-house duties.

Skills

Customer service

Operational management

Communication

Interpersonal skills

Problem-solving

Job description

As a Shift Leader at Texas Chicken (Singapore), you will play a crucial role in ensuring the smooth operation of our restaurant during your shift. You will be responsible for supervising staff, managing daily operations, and maintaining high standards of customer service and food quality.

What you will expect

• Undertake day to day restaurant operational tasks
• Create high standards of customer experience, be attentive towards the customers and their queries
• Handle front-of-house duties such as taking orders, cashiering, serving food & drinks
• Handle back-of-house duties such as food preparation in kitchen
• Daily housekeeping in dining and kitchen areas, food waste disposal
• Ensures that the team complete their assigned tasks and responsibilities efficiently
• Demonstrates and enforces proper procedures and standards for team members to follow
• Ensures team members adhere to punctuality and attendance requirements for their shifts
• Performs other duties as assigned to support restaurant operations.

Skills/Qualifications

• At least 1 year of relevant experience in F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• A genuine and honest, "can do" attitude! :)