Shift Lead, Guest Services & Training

TASTE OF CHING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Responsibilities

• 1. Ensure all activities within the department is in proper.
• 2. Co-ordinated and team members are briefed daily during each shift.
• 3. Ensure the daily operation are run in an order and proper manner.
• 4. Provide guidance and training to junior staff to achieve guest's satisfication.
• 5. Assist in achieving the revenue target by upselling and recommending menu items to guests.
• 6. Assist and recommend ways to reduce wastage and efficient use of resources.
• 7. Ensure guests are properly served and ensure staff express courtesy, efficiency in dealing with guests.
• 8. Ensure a harmonious working relationship between colleagues with proper and fair distribution of work load.