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A logistics consulting firm in Singapore is seeking an experienced Logistics Assistant Manager to oversee 3PL warehouse operations. Responsibilities include ensuring customer satisfaction, managing staff, and optimizing processes with tools like PowerBI and Tableau. Qualified candidates should have at least 3 years of experience in warehouse management and hold a relevant diploma or degree.
Ensure high levels of customer satisfaction through excellence in dispatching, product identification, receiving, and quality assurance.
Plan, manage, and oversee the efficient daily operations of the assigned department.
Achieve or surpass customer KPIs and internal quality standards by continuously monitoring performance and providing regular reports to management.
Maintain close communication with customers to understand their needs and deliver tailored solutions.
Contribute to continuous improvement initiatives by reviewing processes and implementing new methods to enhance efficiency and quality.
Supervise warehouse operations, including inventory control, material handling, transportation, and workforce planning.
Manage the storage, distribution, and movement of products to ensure accuracy and timeliness.
Establish clear performance expectations for employees and provide ongoing coaching and training.
Maintain accountability for all departmental tools, equipment, and assets.
Ensure work areas are organized and ergonomically optimized for safety and efficiency.
Verify that packed goods are properly inspected and collected by drivers.
Monitor and update stock levels, ensuring records are accurate and up to date.
Coordinate shipments, delivery schedules, and related logistics activities.
Conduct root cause analyses to minimize overages, shortages, and product damage.
Investigate and resolve customer complaints effectively and promptly.
Ensure strict compliance with hygiene, sanitation, and workplace safety regulations.
Perform additional duties and responsibilities as assigned by management.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to ***********@cvistahr.com
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