SFE Manager: Data-Driven CRM & Territory Strategy

RXILIENT MEDICAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A healthcare company in Singapore is seeking a Sales Force Effectiveness (SFE) Manager to enhance field force effectiveness through data insights, territory planning, and CRM optimization. The role requires strong analytical skills and a background in sales operations within the pharmaceutical industry. Key responsibilities include analyzing sales data, designing incentive schemes, and optimizing resource allocation across teams.

Qualifications

• Minimum 5 years’ experience in Sales Operations or Commercial Excellence in the pharmaceutical industry.
• Solid understanding of pharmaceutical commercial models and Singapore market access dynamics.
• Ability to translate data into strategic insights for senior leadership.

Responsibilities

• Analyze sales data to provide actionable insights.
• Design and implement sales incentive schemes.
• Lead territory alignment projects to optimize resource deployment.
• Drive CRM utilization and support sales teams.
• Identify gaps in field force capabilities and propose training needs.

Skills

Analytical skills

Communication skills

Stakeholder management

Project management

Education

Bachelor’s degree in Business, Life Sciences, or related field

MBA

Tools

Excel

Power BI

Tableau

CRM systems (e.g., Veeva, Salesforce)

Job description

A healthcare company in Singapore is seeking a Sales Force Effectiveness (SFE) Manager to enhance field force effectiveness through data insights, territory planning, and CRM optimization. The role requires strong analytical skills and a background in sales operations within the pharmaceutical industry. Key responsibilities include analyzing sales data, designing incentive schemes, and optimizing resource allocation across teams.