ServiceNow Developer (Senior Associate), Technology Consulting

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd in Singapore is seeking a Senior Associate ServiceNow Developer to design, develop, configure and implement scalable ServiceNow solutions across ITSM, ITOM, ITAM and CMDB. You will collaborate with stakeholders and project teams to deliver enterprise transformations.

The ideal candidate has at least 3 years of hands-on ServiceNow development, strong scripting, REST/SOAP integrations, and a solid ITIL background.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• Minimum 3 years of hands-on ServiceNow development experience.
• Strong expertise in ServiceNow development including scripting, workflows, integrations, and platform customization.
• Hands-on implementation experience in at least 2 of the following ServiceNow modules: ITSM, ITOM, ITAM, CMDB.
• Experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience building integrations using REST and SOAP web services.
• Good understanding of ITIL processes and IT Service Management best practices.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and platform capabilities.
• Deliver end-to-end ServiceNow implementations, enhancements, and integrations.
• Configure workflows, catalog items, forms, business rules, client scripts, UI policies, and Flow Designer solutions.
• Develop integrations using REST and SOAP APIs.
• Support CMDB design, data governance, and service mapping initiatives.
• Participate in solution design workshops and translate business requirements into technical solutions.
• Perform unit testing, defect resolution, deployment support, and documentation.
• Collaborate with cross-functional and client teams to ensure successful project delivery.
• Provide ongoing support and optimization of ServiceNow environments.

Skills

ServiceNow development

ITIL knowledge

Scripting

REST APIs

CMDB

ITSM

ITOM

ITAM

ServiceNow

Education

Bachelor's degree in Computer Science / IT

Tools

ServiceNow

REST API

SOAP API

Job description

ServiceNow Developer (Senior Associate), Technology Consulting

Location:

Other locations: Primary Location Only

Date: Sep 8, 2026

Requisition ID: 1528911

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

The Opportunity:

We are seeking a ServiceNow Developer with strong hands-on development and implementation experience across multiple ServiceNow modules. The successful candidate will be responsible for designing, developing, configuring, and implementing scalable ServiceNow solutions while working closely with business stakeholders, solution architects, and project teams to deliver enterprise transformation initiatives.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and platform capabilities.
• Deliver end-to-end ServiceNow implementations, enhancements, and integrations.
• Configure workflows, catalog items, forms, business rules, client scripts, UI policies, and Flow Designer solutions.
• Develop integrations using REST and SOAP APIs.
• Support CMDB design, data governance, and service mapping initiatives.
• Participate in solution design workshops and translate business requirements into technical solutions.
• Perform unit testing, defect resolution, deployment support, and documentation.
• Collaborate with cross-functional and client teams to ensure successful project delivery.
• Provide ongoing support and optimization of ServiceNow environments.

To qualify for the role:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 3 years of hands-on ServiceNow development experience.
• Strong expertise in ServiceNow development including scripting, workflows, integrations, and platform customization.
• Hands-on implementation experience inat least 2 of the following ServiceNow modules:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Asset Management (ITAM)
  • Configuration Management Database (CMDB)
• Hands-on experience withServiceNow Strategic Portfolio Management (SPM).
• Experience building integrations using REST and SOAP web services.
• Good understanding of ITIL processes and IT Service Management best practices.
• Strong analytical, troubleshooting, and problem-solving skills

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.