ServiceNow Developer

TELESOURCE EXECUTIVE SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruiting firm in Singapore is seeking a highly motivated ServiceNow Developer to support IT Service Management solutions for clients. The ideal candidate will have strong scripting and programming skills, experience with ITSM tools, and be proactive in learning new systems. This role involves translating business needs into technical requirements and supporting post-implementation tasks. Certification in ITSM/ServiceNow is a plus. Singaporean citizens only due to security requirements.

Qualifications

• 2 years and above experience in scripting/programming in any ITSM tools.
• Strong interest in scripting/programming.
• Certification in any ITSM/ServiceNow is a plus.

Responsibilities

• Understand operation business needs and translate into technical requirements.
• Develop workflows and applications within the ServiceNow platform.
• Maintain integrations between the ServiceNow platform and external systems.
• Support post implementation tasks including troubleshooting, administration, patching, and upgrades.

Skills

Scripting

Programming

HTML

CSS

JavaScript

jQuery

Angular JS

Analytical skills

Communication skills

Education

Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline

Job description

To support our growth, we are looking for a ServiceNow Developer, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for clients.

The ServiceNow Developer role is one of the core components in our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, tailoring, and coaching to meet their unique business requirements. We are seeking a highly motivated individual who is looking for an opportunity to join an established but still fast-growing organization.

Brief Profile

• We are hiring ServiceNow Developer, who is passionate about scripting and programming.
• Exposure to scripting/ programming skills during academic projects or internship assignment.
• ITSM, JIRA system training and ServiceNow certification will be provided.

Key Responsibilities

• Understand operation business needs and translate into technical requirements.
• Responsible for the development of workflows and applications within the ServiceNow platform, which support the streamlining and automation of business processes.
• Responsible for developing and maintaining integrations between the ServiceNow platform and external systems.
• To support post implementation tasks including troubleshooting, administration, patching and upgrades.

Experience and Skill Sets

• Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
• Should have 2 years and above experience in scripting/ programming in any ITSM tools.
• Should have strong interest in scripting/ programming using HTML, CSS, JavaScript, JQuery or Angular JS.
• Strong analytical/problem solving skills.
• Good communication skills with strong people skills. Comfortable working with geographically dispersed offshore and cross-functional teams.
• Proactive attitude, willing to take up challenges to learn new systems and processes.
• Certification in any ITSM/ServiceNow will be a plus.
• Know of Agile sprint method will be a plus.
• Must be a Singaporean citizen due to G50 security clearance requirements by the client.