Service Technician (MNC/Access Control Solutions)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore seeks a professional for technical support in access control systems. The ideal candidate will have over 2 years of experience in installations, troubleshooting, and customer service. Strong problem-solving skills and a technical background in Electrical/Electronic Engineering are essential. This role requires the ability to work independently and collaboratively, ensuring high-quality service delivery.

Qualifications

• At least 2 years of experience in technical support for access control systems.
• Strong problem-solving and analytical skills to diagnose complex issues.
• Ability to work independently as well as part of a team.

Responsibilities

• Perform installations, configurations, and maintenance of access control systems.
• Troubleshoot and resolve technical issues with hardware and software.
• Liaise with clients to understand their requirements and provide exceptional service.

Skills

Technical support

Problem-solving

Customer service

Collaboration

Education

Qualifications in Electrical/Electronic Engineering

Job description

Responsibilities

1. Perform installations, configurations, and maintenance of access control systems and related equipment
2. Troubleshoot and resolve technical issues with access control hardware and software
3. Liaise with clients to understand their requirements and provide exceptional customer service
4. Maintain accurate records of all service activities and ensure timely completion of work
5. Stay up-to-date with the latest industry developments and technologies
6. Collaborate with the wider team to ensure the delivery of high-quality solutions

Requirements

1. Relevant qualifications in Electrical/Electronic Engineering or a similar technical discipline
2. At least 2 years of experience in providing technical support and maintenance for access control systems
3. Strong problem-solving and analytical skills to diagnose and resolve complex issues
4. Excellent communication and customer service skills to liaise effectively with clients
5. Ability to work independently as well as part of a team
6. Willingness to learn and adapt to new technologies and processes

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [e-mail]

EA License No: 13C6305

Reg. No.: R1985234 (GOH HOOI MING)

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