Service Technician, MICE

Marina Bay Sands PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading integrated resort company in Singapore is seeking a MIS Service Technician. This role involves installing network cables and devices, providing PC support, and maintaining network equipment. Candidates should possess NITEC in Electronics or relevant qualifications and have experience in network support. The position requires teamwork, customer service skills, and willingness to work on shifts. Competitive salary and benefits offered.

Qualifications

• NITEC in Electronics, Computer Networking and Communications or Higher NITEC in IT Systems and Networks.
• Experience in PC support and network cabling support.
• Willing to work on shifts and at heights.

Responsibilities

• Support installation of network cables and devices.
• Troubleshoot PC, network, and cabling issues.
• Maintain network equipment, digital signage, and inventory.

Skills

PC support

Network equipment support

Basic audio/visual knowledge

Customer service

Team collaboration

Education

NITEC in Electronics, Computer Networking and Communications

Higher NITEC in IT Systems and Networks

Tools

Microsoft Office Suite

Job description

Overview

The MIS Service Technician is responsible for the installation of network cables, devices and network equipment as well as managing digital signage content for events, conferences, and exhibitions in the property. Responsible for provision telecommunication services to retail units in the retail space. Required to maintain the integrity of all networking equipment and inventory. The contact point for users of MIS services who are experiencing issues and to provide appropriate solutions to them.

Responsibilities

• Support in the installation of network cables, devices, and other network equipment.
• Provide PC support and set up connection to the network.
• Perform standby duties during events / conferences / exhibitions show days.
• Troubleshoot PC, network, and cabling issues.
• Perform regular maintenance on network equipment, digital signage and inventory.

Qualifications

• Education & Certification
  NITEC in Electronics, Computer Networking and Communications / Infocomm Technology or Higher NITEC in IT Systems and Networks
• Experience
  PC support, network equipment and network cabling support
  Basic audio/visual knowledge
• Other Prerequisites
  Will ing to work on shift.
  Able to work at heights.
  Able to work effectively in a team environment and with an emphasis on customer service.
  Knowledge of TCP/IP, DHCP and DNS
  Knowledge and use of Microsoft suite of products
  Ensure all MIS working practices adhere to Workplace Safety and Health requirements.