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A leading medical equipment company in Singapore is seeking a skilled technical and engineering support professional. Your role will involve servicing medical and aesthetic equipment, managing inventory, and assisting in customer technical support. Ideal candidates should have a relevant engineering degree, strong troubleshooting abilities, and good communication skills. This position is only for candidates located in Singapore.
Provide technical and engineering support for medical and aesthetic equipment which includes on-site maintenance servicing.
Provide after-sales maintenance service to customers, perform calibration of electronic components, understand Ultrasound components, and execute laser alignment procedures.
Manage routine repair work and provide troubleshooting and installation setup.
Manage spare part inventory and warranty spare part returns.
Plan routine servicing schedule and assist in equipment setup for demo and new setup.
Arrange for equipment maintenance service contract and administrative documentation.
Ensure proper documentation, notification, tracking, and follow-up on all technical matters.
Prepare and maintain technical service reports.
Communicate with the manufacturers on complaints and problems.
Attend to break-down repair at short notice.
Assist delivery work as assigned.
Provide technical support functions at demonstrations and exhibitions.
Ability to troubleshoot circuit boards and hands-on.
Preferable Engineering Diploma/Degree in Electrical / Mechanical Engineering or equivalent.
Preferable to have Singapore Class 3 Driving Licence.
Possess relevant experience in maintenance servicing and troubleshooting skill knowledge in laser systems and medical aesthetic equipment.
Good technical problem-solving, troubleshooting, and follow-up skills.
Pro‑active, Good team player who is able to complete the assigned jobs within a given time frame and possesses a great desire to learn and grow with the company.
Able to work independently, is hardworking, and possesses good interpersonal skills.
Able to write and communicate well in English.
Only for candidates located in Singapore.