Service Technician

Sarika Gourmet Coffee Co.(S) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A coffee equipment service provider in Jurong West, Singapore, is looking for a Full-time Service Technician. The role involves installing and maintaining coffee machines, troubleshooting machinery issues, and collaborating with team members to ensure optimal performance. Candidates should have a Technical Certificate, relevant work experience, and mechanical aptitude. A driving license is required.

Qualifications

• 1 year of relevant work experience required.
• 3 to 5 years of experience as a technician for equipment is preferred.
• Technical experience in coffee machines is a plus.

Responsibilities

• Install, repair, and maintain coffee machines and equipment.
• Troubleshoot and diagnose issues with machinery.
• Collaborate with team members to solve technical problems.

Skills

Mechanical aptitude

Problem-solving skills

Proficiency in MS Office

Education

Technical Certificate / Nitec / ITE or equivalent

Tools

CRM software

Job description

Sarika Gourmet Coffee Co.(S) Pte Ltd is hiring a Full time Service Technician role in Jurong West, Singapore. Apply now to be part of our team.

Requirements for this role:

• Looking for candidates available to work:
  • Mon morning
  • Tue morning
  • Wed morning
  • Thu morning
  • Fri morning
  • Sat morning
  • Sat afternoon
  • Sat evening
  • Sun morning
  • Sun afternoon
  • Sun evening
• 1 year of relevant work experience required for this role

• Installation, repair, and preventive maintenance of coffee machines, brewers, grinders, and other supportive equipment.
• Troubleshoot and diagnose issues with machinery to ensure optimal performance.
• Collaborate with other team members to address technical problems and find solutions.
• Follow safety protocols and procedures to maintain a safe working environment.
• Service the In-house equipment as soon as it is back in the office.
• Upkeep of all the in-house Equipment, spare parts inventory and technical warehouse.
• Supporting the Technical Department in improvement initiatives and projects.
• Direct Communication with External Partners & customers.
• Daily cooperation with other sub-departments such as Sales, Trade Assets, Spare Parts, WH etc.
• Handle incoming calls, emails and correspondence related to technical inquiries or customer support.

Job Requirements

• Technical Certificate / Nitec / ITE or equivalent.
• 3 to 5 years of experience as a technician for equipment.
• Technical experience in coffee machines will be considered as a plus.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency in reading technical manuals and schematics.
• Knowledge of electrical systems and controls.
• Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Forklift License is an advantage.
• Driving License / Motorbike is a must.