Service Technician

Jebsen & Jessen Group of Companies; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading engineering firm in Singapore is seeking candidates to provide urgent maintenance, train clients on equipment, and ensure a professional representation of the company. Responsibilities include ensuring compliance with EHS policies, conducting service calls, and maintaining operational efficiency. The ideal candidate should have a commitment to quality and professionalism in service delivery.

Responsibilities

• Attend service calls and provide efficient maintenance for equipment.
• Represent the Company professionally and reliably.
• Assemble, deliver, and commission equipment at customer sites.
• Train users on the operation of equipment.
• Observe safety precautions and execute correct engineering practices.
• Maintain proper housekeeping and discipline in the workplace.
• Comply with Group and Company EHS policies.
• Carry out service contracts with customers.
• Prepare parts recommendations for repairs.
• Assist in workshops and product demonstrations.
• Complete service orders for finished jobs.
• Help improve the Service unit to achieve reliability and professionalism.
• Pursue total quality and competitive advantage.

Job description

Responsibilities

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customers
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• . To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• . Any other duties as assigned by the company.