Service Team Supervisor

A DREAMWORKS COMPANY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned hospitality company in Singapore seeks a Head of Hospitality to lead and inspire a dedicated team. Responsibilities include creating memorable experiences for guests, coaching team members, and upholding high service standards. The ideal candidate will have experience leading teams in a food & beverage setting and possess strong communication and problem-solving skills. Join us to cultivate an upbeat and professional environment while positively impacting guest satisfaction.

Qualifications

• 1–2 years of experience leading or supervising a team, preferably in food & beverage.
• Confident communicator who enjoys interacting with guests and team members.
• Calm and hands-on problem-solver, stays cool under pressure.

Responsibilities

• Guide, energize, and support a team dedicated to genuine hospitality.
• Anticipate guest needs, ensuring a positive experience.
• Train, mentor, and motivate your team to grow their skills.

Skills

Leadership

Communication

Problem-solving

Job description

Head of Hospitality

• Lead & Inspire:Guide, energize, and support a team dedicated to genuine hospitality.

• Create Memorable Experiences:Anticipate guest needs, handle any situation with grace, and ensure every visit is positive.

• Coach & Develop:Train, mentor, and motivate your team to grow their skills and confidence.

• Uphold Excellence:Maintain high standards in service, cleanliness, and overall atmosphere.

• Cultivate the Vibe:Foster a warm, professional, and upbeat environment every shift.

Who We’re Looking For:

You thrive when you’re connecting with people and leading a team to success.

• You have 1–2 years of experience leading or supervising a team (food & beverage experience is a plus!).

• You’re a confident, natural communicator who loves interacting with guests and team members.

• You’re a calm, hands‑on problem‑solver who stays cool under pressure.

• You’re flexible to work rotating shifts over a 5-day work week.