Service & Project Engineer (Audio Visual)

BYTEBRIDGE TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore seeks a Service & Project Engineer to manage AV projects from design to commissioning. The ideal candidate will possess a strong technical foundation in AV systems integration and demonstrate excellent communication and problem-solving skills. Responsibilities include overseeing project execution, conducting preventive maintenance, and providing client training. This role offers a dynamic work environment focused on innovation and collaboration.

Qualifications

• Hands-on experience with AV commissioning, testing, and troubleshooting.
• Proven coordination skills across cross-functional teams.
• Strong client engagement skills.

Responsibilities

• Manage and execute AV projects across environments.
• Oversee service issues with a problem-solving mindset.
• Conduct preventive maintenance and system health checks.
• Coordinate with internal teams and external stakeholders.
• Perform site surveys and ensure compliance with standards.
• Execute installation and configuration of AV systems.
• Provide client training on system operation.

Skills

Technical foundation in Audio Visual systems integration

AV commissioning

Testing

Troubleshooting

Excellent communication

Organization skills

Client engagement

Job description

About the Role

At ByteBridge, we design and deliver intelligent AV environments that empower seamless collaboration and innovation. The Service & Project Engineer plays a critical role in bringing these experiences to life — managing end-to-end delivery from design to commissioning, while ensuring exceptional post-sales service and client satisfaction.

This role blends hands-on technical expertise, project execution, and client-facing communication, ideal for someone who thrives on solving challenges and building technology that connects people.

Key Responsibilities

Project & Service Delivery

• Manage and execute AV projects across diverse environments (meeting rooms, control rooms, digital signage, hybrid workspaces).
• Oversee service issues and break-fix cases with a problem-solving mindset and timely resolution.
• Conduct regular preventive maintenance, system health checks, and structured power-up/power-down procedures.
• Coordinate closely with internal teams (Sales, Design, Technical) and external stakeholders (clients, main contractors, subcontractors) to ensure smooth delivery and communication flow.

Technical Execution

• Perform site surveys, assess project requirements, and ensure on-site works align with technical standards and safety regulations.
• Execute installation, wiring, soldering/crimping, and equipment racking with precision.
• Configure, test, and commission AV & VC systems (e.g., Q-SYS, Extron, AMX, Zoom Rooms, Microsoft Teams Rooms).
• Conduct system troubleshooting, diagnosis, and resolution during and after deployment.
• Perform basic DSP and control system programming and fine-tuning as required.

Client Service & Support

• Provide client training on system operation and maintenance best practices.
• Deliver post-installation support, preventive maintenance, and corrective servicing to ensure system reliability.
• Respond to service tickets, technical escalations, and event-based support needs (e.g., townhall setups).
• Schedule and conduct recurring maintenance—annually, bi-annually, or quarterly depending on client requirements.

What We’re Looking For

• Strong technical foundation in Audio Visual systems integration.
• Hands-on experience with AV commissioning, testing, and troubleshooting.
• Proven coordination skills across cross-functional teams and external partners.
• Excellent communication, organization, and client engagement skills.