Service Operations Engineer

MEDTRONIC INTERNATIONAL, LTD. (Singapore Branch); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global healthcare technology leader in Singapore is seeking a skilled technician to provide in-house repair services and technical support. The ideal candidate holds a vocational certificate or higher and has experience in customer technical advising. This role offers competitive salary and benefits. Join us in creating innovative healthcare solutions for all.

Benefits

Competitive Salary

Flexible Benefits Package

Qualifications

• Practical knowledge and demonstrated competence within job area typically obtained through education combined with experience.

Responsibilities

• Provides in-house repair service in a repairing/service center or on-site technical service.
• Provides technical advice to customers and sales personnel.
• Acts as a liaison between sales personnel and customers on technical issues.
• May make technical presentations at sales meetings.

Education

Vocational / Trade Certificate

Diploma / Associate Degree

Bachelor's Degree

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Responsibilities may include the following and other duties may be assigned:

• Provides in-house repair service in a repairing/service center or on‑site technical service and support without sales & service quota
• Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems
• Provides sales personnel with technical data necessary for the demonstration of products
• Acts as a liaison between sales personnel and customers on technical issues
• May make technical presentations at sales meetings and customer locations

Required Knowledge and Experience:

• Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• Vocational / Trade Certificate with 6 years of experience; Diploma / Associate Degree with 3 of years of experience or Bachelor’s Degree with 1 year experience

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here