Service Manager (Operations - ACMV)

M-TECH AIR-CON & SECURITY ENGINEERING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Singapore seeks a Supervisor for ACMV operations. The ideal candidate will have 8–10 years of experience in service and maintenance, strong technical knowledge of ACMV systems, and excellent leadership skills. Responsibilities include managing manpower and ensuring efficient service delivery while training new employees. This position offers a challenging yet rewarding environment.

Qualifications

• 8–10 years in ACMV service and maintenance, with at least 3 years in supervisory or managerial roles.
• Hands-on leadership style with problem-solving abilities.
• Knowledge of workplace safety and after-hours emergency response.

Responsibilities

• Allocate manpower, schedule jobs, and adjust priorities.
• Monitor service desk efficiency and provide technical guidance.
• Conduct technicians’ appraisals and train new employees.

Skills

Technical knowledge of ACMV systems

Planning and scheduling

Leadership and problem-solving

Communication and coordination

Education

Diploma or Degree in Mechanical or Building Services

Job description

Responsibilities:

• Allocate manpower, schedule jobs, and adjust priorities to meet deadlines.
• Monitor service desk efficiency and coordinate follow-ups on breakdowns.
• Provide technical guidance to the team to ensure smooth service execution.
• Execute backup support for emergency breakdowns, including after-hours.
• Verify timesheets, overtime, and leave applications for accuracy.
• Manage permits, transport, and staff claims efficiently.
• Work closely with internal departments to ensure timely order fulfillment.
• Conduct technicians’ appraisals, salary reviews, promotions, and terminations.
• Train new employees in company procedures and technical workflows.
• Collaborate with the BD Service Manager to support contract delivery and client satisfaction.

Requirements:

• Diploma or Degree in Mechanical, Building Services, or equivalent.
• 8–10 years in ACMV service and maintenance, with at least 3 years in supervisory/managerial roles.
• Strong technical knowledge of ACMV systems (Chillers, AHUs, FCUs, VRV/VRF, etc.).
• Excellent planning, scheduling, and manpower management skills.
• Good communication and coordination with internal teams and clients.
• Hands‑on leadership style with problem‑solving abilities.
• Knowledge of workplace safety, permit‑to‑work, and after‑hours emergency response.